ProVue - Providing the Best View in Contact Management


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Protocol Systems, Inc.

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Here are some Frequently Asked Questions about ProVue and Protocol Systems, Inc.


Questions:


1. What is ProVue?

2. Who is Protocol Systems, Inc.?

3. Is ProVue a multi-user system?

4. Can I upgrade the number of licenses in the future?

5. Do I have to re-enter data if a person contacts my organization multiple times?

6. I'm running Windows 2000. Is ProVue going to work?

7. I'm running MS Office 2000. Is ProVue going to work?

8. Is ProVue compatible with WordPerfect?

9. How complicated is the installation?

10. Does Protocol Systems, Inc. provide on-site training?

11. How can I contact Protocol Systems, Inc.?

12. What is the main industry that ProVue supports?

13. Is ProVue security enabled?

14. Is it hard to find a specific record in the system?

15. Can I do a mail merge with the data in my system?


  1. What is ProVue?

ProVue is an easy-to-use contact management system that’s ideal for any person or organization.  ProVue is also compatible with widely used word-processing systems and provides solutions to contact management challenges with a versatility that’s new to the Windowsä environment.  Once ProVue is installed on your system, you’ll be able to produce reports, mailings, letters and more – faster and easier than ever before!

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  1. Who is Protocol Systems, Inc.?

Protocol Systems, Inc. began creating new information systems technology in 1991.  Today, with headquarters in Willow Grove, PA, businesses and organizations throughout the United States utilize Protocol Systems application solutions to meet their ever-changing information processing needs.

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  1. Is ProVue a multi-user system?

Yes.  ProVue can be installed in a multi-user environment where all users of ProVue can share their data with others.

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  1. Can I upgrade the number of licenses in the future?

Yes.  You can upgrade the number of licenses (users) at any time.

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  1. Do I have to re-enter data if a person contacts my organization multiple times?

With ProVue, you enter a contact’s name, address and profile information into the system just once.  Any additional communications with the contact can be automatically added to the existing profile.  Plus, ProVue will apply any changes throughout your files instantly.


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  1. I’m running Windows 2000.   Is ProVue going to work?

Yes it will.  ProVue is 100% Windows 2000 compatible.

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  1. I’m running MS Office 2000.   Is ProVue going to work?

Yes it will.  ProVue is 100% MS Office 2000 compatible.

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  1. Is ProVue compatible with WordPerfect?

Yes it is.  You can merge your data and create mailing list in WordPerfect or any other major word-processing system.

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  1. How complicated is it to customize ProVue?

ProVue is a simple and comprehensive contact management system that places volumes of user-defined data right at your fingertips.  In fact, with the unique “Click ‘N Go” tool, you’re up and running from the moment of installation.

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  1. Does Protocol Systems, Inc. provides on-site training?

Yes.  The technical group at Protocol Systems offers on-site installation and training, plus a toll-free help line for product support.

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  1. How can I contact Protocol Systems, Inc.?

You can contact Protocol Systems, Inc. either by email,

Contact Protocol Systems, Inc.

Or, call us on our toll-free number (888) 776-8831

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  1. What is the main industry that ProVue supports?

ProVue supports any industry where there’s a lot more to managing your business and personal contacts than just organizing them by name and telephone number.  Your customers and associates are a diverse group – each with their own unique characteristics and preferences.

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  1. Is ProVue security enabled?

Yes it is.  The ProVue gives you the confidence in knowing privileged information is being viewed only by authorized users.

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  1. Is it hard to find a specific record in the system?

No.  ProVue’s powerful search engine allows users to find any record in the system – even if only a small amount of information is known.  ProVue lets you apply a wide variety of selection criteria (including wild card searches) to provide instant access to important information.

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  1. Can I do a mail merge with the data in my system?

Yes you can.  Use the powerful extract features in ProVue to create mailing lists based on a variety of selection criteria.  ProVue then allows you to merge and print letters or labels at the touch of a button.

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Call Protocol Systems, Inc. Toll Free at (888) 776-8831


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